Privacy Policy

Last updated: January 29, 2024

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.liberatedturmoil.com (the “Site”).

In this policy, "we", "us" and "our" refer to Liberated Turmoil, and “you” and “your” refers to the individual accessing or using the Site, or the company, or other legal entity on behalf of which such individual is accessing or using the Site, as applicable.

PERSONAL INFORMATION WE COLLECT

Website Visitors

The Site is hosted by Squarespace. Squarespace collects personal data when You visit the Site, including:

Information about Your browser, network, and device
Web pages You visited prior to coming to the Site
Web pages You view while on the Site
Your IP address

Squarespace needs the data to run the Site, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Analytics

The Site collects personal data to power Our Site’s analytics, including:

Information about Your browser, network, and device
Web pages You visited prior to coming to the Site
Your IP address

This information may also include details about Your use of the Site, including:

Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps

We share this information with Squarespace, Our Site analytics provider, to learn about the Site’s traffic and activity.

Cookies

The Site uses “cookies” and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the Cookies dropped on Your device, visit the Cookies Squarespace uses.

These functional and required Cookies are always used, which allow Squarespace, Our hosting platform, to securely serve the Site to You.
These analytics and performance Cookies are used on the Site, as described below, only when you acknowledge Our cookie banner. The Site uses analytics and performance Cookies to view site traffic, activity, and other data.

Customers

When You buy something on the Site, We collect personal information from You to fulfill the order. We may collect information like Your:

Billing and shipping address
Details relating to Your purchase (for example, Your shirt size)
Email address
Name
Phone number

We share this information with Squarespace, Our online store hosting provider so that they can provide Site services to Us.

When You make a purchase from Us on the Site, We use Squarespace Payments as Our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to Us by Our online store service provider Squarespace. Squarespace Payments makes use of the following third-party service providers which will also receive Your personal information and process it in accordance with their privacy policies:

Paypal - payment processing services. You can read their privacy policy at https://www.paypal.com/us/legalhub/privacy-full
Stripe - payment processing services. You can read their privacy policy at https://stripe.com/privacy.

As You go through checkout, the Site may auto-complete Your shipping and billing address by sharing what You type with the Google Places API and returning suggestions to You to improve Your checkout experience.

Form submissions

When You submit information to the Site via webform, We collect the data requested in the webform in order to track and respond to Your submissions. We share this information with Squarespace, Our hosting provider so that they can provide Site services to Us.

We also share this information with Zoho Mail, Our email provider, in order to respond to Your inquiries, questions, and/or other requests. You can read their privacy policy at https://www.zoho.com/privacy.html.

If You decide to opt-in to Our mailing list through a web form, You will receive emails that may include Our news, updates, related product or service information, etc.

If at any time You would like to unsubscribe from receiving future emails, We include detailed unsubscribe instructions at the bottom of each email or You may contact Us via arina@liberatedturmoil.com and request to be unsubscribed.

After unsubscribing, You will not receive any future emails, however, Your email address and data about which emails You opened/clicked on at which date and time are retained. Hence, You may also request that Your existing data be deleted by sending a message to arina@liberatedturmoil.com in which case all Your data is removed.

We use ConvertKit to manage Our email marketing subscriber list and to send emails to Our subscribers. ConvertKit is a third-party provider, which may process Your data using industry-standard technologies to help Us monitor and improve Our newsletter. ConvertKit’s privacy policy is available at https://convertkit.com/privacy.

Fonts

The Site serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display the Site to You, these third parties may receive personal information about You, including:

Information about Your browser, network, or device
Information about the Site and the page You’re viewing on it
Your IP address

Embedded content from other websites

The Site may include embedded content (e.g. videos, music players, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about You, use cookies, embed additional third-party tracking, and monitor Your interaction with that embedded content, including tracking Your interaction with the embedded content if You have an account and are logged in to that website.

Links to Other Websites

Our Site may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third-party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

How WE USE PERSONAL INFORMATION

We may use personal information for the following purposes:

To provide and maintain Our Site, including monitoring the usage of the Site.
For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Site.
To contact You: to contact You by email regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers, and general information about other goods, services, and events which We may offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: to attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Us about Our Site users is among the assets transferred.
To request feedback: We may process Your information when necessary to request feedback and to contact You about Your use of Our Site.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns, and evaluating and improving Our Site, products, services, marketing, and Your experience.

When and with whom WE SHARE PERSONAL INFORMATION

We may share Your personal information with the following third-party providers in the following situations:

Communicate and chat with users: ConvertKit
Content optimization: YouTube video embed and Spotify Play Button widget
Invoice and billing: Squarespace Payment, PayPal, and Stripe.
Website hosting: Squarespace

We may also need to share Your personal information in the following situations:

Business transfers: We may share or transfer Your information in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of Our business to another company.

We may also share Your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information We receive, or to otherwise protect Our rights.

Legal bases we rely on to process your information

If You are located in the EU or UK, this section applies to You.

The General Data Protection Regulation (GDPR) and UK GDPR require Us to explain the valid legal bases We rely on in order to process Your personal information. As such, We may rely on the following legal bases to process Your personal information:

Consent. We may process Your personal information if You have given Us permission (i.e., consent) to use Your personal information for a specific purpose. You can withdraw Your consent at any time (see Your Rights section of this policy).
Performance of a Contract. We may process Your personal information when We believe it is necessary to fulfill Our contractual obligation to You, including providing Our services or at Your request prior to entering into a contract with You.
Legitimate Interests. We may process Your information when We believe it is reasonably necessary to achieve Our legitimate business interests and those interests do not outweigh Your interests and fundamental rights and freedoms. For example, We may process Your personal information for some of the purposes described in order to:
- Send users information about special offers and discounts on Our products and services
- Understand how Our users use Our products and Site so We can improve user experience
Legal Obligations. We may process Your information where we believe it is necessary for compliance with Our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend Our legal rights, or disclose Your information as evidence in litigation in which We are involved.
Vital Interests. We may process Your information where we believe it is necessary to protect Your vital interests or the vital interests of a third party, such as in situations involving potential threats to the safety of any person.

If You are located in Canada, this section applies to You.

We may process Your information if You have given Us specific permission (i.e. express consent) to use Your personal information for a specific purpose, or in situations where Your permission can be inferred (i.e. implied consent). You can withdraw Your consent at any time (see Your Rights section of this policy).

In some exceptional cases, We may be legally permitted under applicable law to process Your information without Your consent, including, for example:

If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
For investigations and fraud detection and prevention
For business transactions provided certain conditions are met
If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
For identifying injured, ill, or deceased persons and communicating with next of kin
If We have reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse
If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
If the collection is solely for journalistic, artistic, or literary purposes
If the information is publicly available and is specified by the regulations

is your information transferred internationally?

The servers of Squarespace, Our hosting provider, are located in the United States. If You are accessing the Site from outside the United States, please be aware that Your information may be transferred to, stored, and processed by them in their facilities and by those third parties with whom We may share Your personal information, in the United States, and other countries.

If You are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in Your country. However, We will take all necessary measures to protect Your personal information in accordance with this privacy notice and applicable law.

European Commission’s Standard Contractual Clauses:

We have implemented measures to protect Your personal information, including by using the European Commission’s Standard Contractual Clauses for transfers of personal information between Our group companies and between Us and Our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA or UK in accordance with European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.

Your rights

In some regions (like the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada), You have certain rights under applicable data protection laws. These may include (i) to request access and obtain a copy of Your personal information; (ii) to request rectification or erasure; (iii) to restrict the processing of Your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, You may also have the right to object to the processing of Your personal information. If You would like to exercise this right, please contact Us through the contact information below.

If You are located in the EEA or UK and You believe We are unlawfully processing Your personal information, You also have the right to complain to Your Member State data protection authority or UK data protection authority.

If You are located in Switzerland, You may contact the Federal Data Protection and Information Commissioner.

Withdrawing Your consent: If We are relying on Your consent to process Your personal information, which may be express and/or implied consent depending on the applicable law, You have the right to withdraw Your consent at any time. If You would like to exercise this right, please contact Us through the contact information below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor when applicable law allows, will it affect the processing of Your personal information conducted in reliance on lawful processing grounds other than consent.

DATA RETENTION

When you place an order through the Site, We will maintain Your personal information for Our records unless and until You ask Us to delete this information.

When We have no ongoing legitimate business need to process Your personal information, We will either delete or anonymize such information, or, if this is not possible (for example, because Your personal information has been stored in backup archives), then We will securely store Your personal information and isolate it from any further processing until deletion is possible.

Do not track

Please note that We do not alter Our Site’s data collection and use practices when We see a Do Not Track signal from Your browser.

Do United States residents have specific privacy rights?

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

Category A - Identifiers: for example, contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name - YES
Category B - Personal information as defined in the California Customer Records statute: for example, name, contact information, education, employment, employment history, and financial information - YES
Category C - Protected classification characteristics under state or federal law: for example, gender and date of birth - NO
Category D - Commercial information: for example, transaction information, purchase history, financial details, and payment information - NO
Category E - Biometric information: for example, fingerprints and voiceprints - NO
Category F - Internet or other similar network activity: for example, browsing history, search history, online behavior, interest data, and interactions with Our and other websites, applications, systems, and advertisements - NO
Category G - Geological data: for example, device location - YES
Category H - Audio, electronic, visual, thermal, olfactory, or similar information: for example, images and audio, video or call recordings created in connection with Our business activities - NO
Category I - Professional or employment-related information: for example, business contact details in order to provide You Our services at a business level or job title, work history, and professional qualifications if You apply for a job with Us - NO
Category J - Education information: for example, student records and directory information - NO
Category K - Inferences drawn from collected personal information: for example, inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics - NO
Category L - Sensitive personal information - NO

We will use and retain the collected personal information as needed to provide the services or for:

Category A - as long as the user has an account with Us
Category B - until the user requests a deletion of their information
Category G - as long as the user has an account with Us

We may also collect other personal information outside of these categories through instances where You interact with Us in person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.

How do We use and share Your personal information?

Learn about how We use Your personal information in the section HOW WE USE PERSONAL INFORMATION in this policy.

Will Your information be shared with anyone else?

We may disclose Your personal information with Our service providers pursuant to a written contract between Us and each service provider. Learn more about how We share personal information in the section WHEN AND WITH WHOM WE SHARE PERSONAL INFORMATION in this policy.

We may use Your personal information for Our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of Your personal information.

We have not sold any personal information to third parties for business or commercial purposes in the preceding twelve (12) months. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

Category B. Personal Information as defined in the California Customer Records law

The categories of third parties to whom We disclosed personal information for a business or commercial purpose can be found under WHEN AND WITH WHOM WE SHARE PERSONAL INFORMATION in this policy.

California Residents

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits Our users who are California residents to request and obtain from Us, once a year and free of charge, information about categories of personal information (if any) We disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which We shared personal information in the immediately preceding calendar year. If You are a California resident and would like to make such a request, please submit your request in writing to Us using the contact information provided below.

If You are under 18 years of age, reside in California, and have a registered account with the Site, You have the right to request the removal of unwanted data that You publicly post on the Site. To request the removal of such data, please contact Us using the contact information provided below and include the email address associated with Your account and a statement that You reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from all Our systems (e.g., backups, etc.).

CCPA Privacy Notice

The California Code of Regulations defines a "resident" as:

(1) every individual who is in the State of California for other than a temporary or transitory purpose and

(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as "non-residents".

If this definition of "resident" applies to You, We must adhere to certain rights and obligations regarding Your personal information.

Your rights with respect to Your personal data

Right to request deletion of the data — Request to delete

You can ask for the deletion of Your personal information. If You ask Us to delete Your personal information, We will respect Your request and delete Your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, Our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

Right to be informed — Request to know

Depending on the circumstances, You have a right to know:

whether We collect and use Your personal information;
the categories of personal information that We collect;
the purposes for which the collected personal information is used;
whether We sell Your personal information to third parties;
the categories of personal information that We sold or disclosed for a business purpose;
the categories of third parties to whom the personal information was sold or disclosed for a business purpose;
the business or commercial purpose for collecting or selling personal information; and
the specific pieces of personal information We collected about You.

In accordance with applicable law, We are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against You if you exercise Your privacy rights.

Right to Limit Use and Disclosure of Sensitive Personal Information

We do not process consumer’s sensitive personal information.

Verification process

Upon receiving Your request, We will need to verify Your identity to determine You are the same person about whom We have the information in Our system. These verification efforts require Us to ask You to provide information so that We can match it with information You have previously provided Us. For instance, depending on the type of request You submit, We may ask You to provide certain information so that We can match the information You provide with the information We already have on file, or We may contact You through a communication method (e.g., phone or email) that You have previously provided to Us. We may also use other verification methods as the circumstances dictate.

We will only use the personal information provided in Your request to verify Your identity or authority to make the request. To the extent possible, We will avoid requesting additional information from You for the purposes of verification. However, if We cannot verify Your identity from the information already maintained by Us, We may request that You provide additional information for the purposes of verifying Your identity and for security or fraud prevention purposes. We will delete such additionally provided information as soon as We finish verifying You.

Other privacy rights

You may object to the processing of Your personal information.
You may request correction of Your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
You can designate an authorized agent to make a request under the CCPA on Your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on Your behalf in accordance with the CCPA.
You may request to opt out from future selling of Your personal information to third parties. Upon receiving an opt-out request, We will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.

To exercise these rights, You can contact Us by referring to the contact details at the bottom of this document. If You have a complaint about how We handle Your data, We would like to hear from You.

colorado residents

This section applies only to Colorado residents. Under the Colorado Privacy Act (CPA), You have the rights listed below. However, these rights are not absolute, and in certain cases, We may decline Your request as permitted by law.

Right to be informed whether or not We are processing Your personal data
Right to access Your personal data
Right to correct inaccuracies in Your personal data
Right to request deletion of Your personal data
Right to obtain a copy of the personal data You previously shared with Us
Right to opt out of the processing of Your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)

To submit a request to exercise these rights described above You can contact Us by referring to the contact details at the bottom of this document.

If We decline to take action regarding Your request and You wish to appeal Your decision, please contact Us by referring to the contact details at the bottom of this document. Within forty-five (45) days of receipt of an appeal, We will inform You in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

Connecticut residents

This section applies only to Connecticut residents. Under the Connecticut Data Privacy Act (CTDPA), You have the rights listed below. However, these rights are not absolute, and in certain cases, We may decline Your request as permitted by law.

Right to be informed whether or not We are processing Your personal data
Right to access Your personal data
Right to correct inaccuracies in Your personal data
Right to request deletion of Your personal data
Right to obtain a copy of the personal data You previously shared with Us
Right to opt out of the processing of Your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)

To submit a request to exercise these rights described above You can contact Us by referring to the contact details at the bottom of this document.

Utah Residents

This section applies only to Utah residents. Under the Utah Consumer Privacy Act (UCPA), You have the rights listed below. However, these rights are not absolute, and in certain cases, We may decline Your request as permitted by law.

Right to be informed whether or not We are processing Your personal data
Right to access Your personal data
Right to request deletion of Your personal data
Right to obtain a copy of the personal data You previously shared with Us
Right to opt out of the processing of Your personal data if it is used for targeted advertising or the sale of personal data

To submit a request to exercise these rights described above You can contact Us by referring to the contact details at the bottom of this document.

Virginia residents

Under the Virginia Consumer Data Protection Act (VCDPA):

“Consumer” means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.

“Personal data” means any information that is linked or reasonably linkable to an identified or identifiable natural person. “Personal data” does not include de-identified data or publicly available information.

“Sale of personal data” means the exchange of personal data for monetary consideration.

If this definition of “consumer” applies to You, We must adhere to certain rights and obligations regarding Your personal data.

Your rights with respect to Your personal data

Right to be informed whether or not We are processing Your personal data
Right to access Your personal data
Right to correct inaccuracies in Your personal data
Right to request deletion of Your personal data
Right to obtain a copy of the personal data You previously shared with Us
Right to opt out of the processing of Your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)

Exercise Your rights provided under the Virginia VCDPA

You may contact Us by referring to the contact details at the bottom of this document.

If You are using and authorized agent to exercise Your rights, We may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on Your behalf.

Verification process

We may request that You provide additional information reasonably necessary to verify You and Your consumer’s request. If You submit the request through an authorized agent, We may need to collect additional information to verify Your identity before processing Your request.

Upon receiving Your request, We will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform You of any such extension within the initial 45-day response period, together with the reason for the extension.

Right to appeal

If We decline to take action regarding Your request, We will inform You of Our decision and reasoning behind it. It You wish to appeal Our decision, please email Us at arina@liberatedturmoil.com. Within sixty (60) days of receipt of an appeal, We will inform You in writing of any action taken or not taken in response to the appeal. including a written explanation of the reasons for the decisions. If Your appeal is denied, You may contact the Attorney General to submit a complaint.

do other regions have specific privacy rights?

Australia and New Zealand

We collect and process Your personal information under the obligations and conditions set by Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020 (Privacy Act).

This privacy notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal information We collect from You, from which sources, for which purposes, and other recipients of Your personal information.

If You do not wish to provide the personal information necessary to fulfill their applicable purpose, it may affect Our ability to provide Our services, in particular:

offer You the products or services that You want
respond to or help with Your requests

At any time, You have the right to request access to or correction of Your personal information. You can make such a request by contacting us using the contact details provided in the section “HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?”

If You believe We are unlawfully processing Your personal information, You have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and a breach of New Zealand’s Privacy Principles to the Office of New Zealand Privacy Commissioner.

Republic of South Africa

At any time, You have the right to request access to or correction of Your personal information. You can make such a request by contacting Us by using the contact details provided in the section “HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?”

If You are unsatisfied with the manner in which We address any complaint with regard to Our processing or personal information, You can contact the office of the regulator, the details of which are:

The Information Regulator (South Africa)
General enquiries: enquiries@inforegulator.org.za
Complaints (complete POPIA/PAIA from 5) PAIAComplaints@inforegulator.org.za & POPIAComplaints@inforegulator.org.za

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, We may notify You either by prominently posting a notice of such changes or by directly sending You a notification. We encourage You to review this privacy policy frequently to be informed of how We are protecting Your information.

Contact us

If You have questions or comments about this policy or You would like to make a complaint, You may email us at arina@liberatedturmoil.com

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of Your country, You may have the right to request access to the personal information We collect from You, change that information, or delete it. To request to review, update, or delete Your personal information, please visit https://www.liberatedturmoil.com/contact